Friday, July 15, 2005

Infobranding

Time I got back to blogging :)
I have taken up this course called "Seminar on Brand Management" in the fourth term - a very very interesting course. We learn a lot about the core of a brand, positioning of a brand, a product etc. to ensure that it has the mindspace of the customer... I have been meaning to write on this topic ever since the term started, but never got the opportunity to put pen to paper, or, more appropriately, finger to keyboard!

So here goes..

The world around is is dominated by brands. Every item of consumption is branded in some way of another. Branding is an effort by economic agents to ensure that the customer has some way of identifying their products.
I wasnt too good at micro economics in my first term, but anyways, in my opinion, brands survive in an imperfect market. All real world markets are characterised by asymmetries, not only of information, but the ability of people to understand and interpret that information. That is why there is hardly anything like a 'perfect market'. I cannot categorically state that such markets do not exist, but logic tells me that humans are far from attaining 'perfection' :-).

To come back to the topic, brands are convenient and effective ways of exploiting asymmetries of information to make a consumer prefer one competing product/service over another. What is the objective of a brand? I would think it is to create a perception in the mind of the customer about various attributes of the product(s)/service(s) that the brand is representing. It is a symbol, a signal that hopes to either tear away the veil of asymmetry or profitably sustain that asymmetry to the advantage of the brand. Does the second option sound unethical? To my mind, the answer used to be a definite 'yes'. But then, I have come to realise that the value a person derives from consuming a product is actually a function of perception. If that person can be made to feel positive about using a particular brand, the brand should take all efforts to perpetuate that perception. The concept of value based pricing instead of cost plus pricing owes its origins to this sort of thinking in all probability.

Once an association is created in the initial stages of a brand's life, it often tends to get associated with the product being endorsed by the brand. But as time goes by, the brand feels the need to outgrow the product or the category it belongs to. Then the brand managers try to change the public perception of the brand by dissociating it from the product or category to which it was wedded to initially, giving rise to the concept of brand extensions. But the effectiveness of an extension depends substantially on how the new message sought to be communicated is related to the original message. A radical deviation in all probability will bomb in the market place. This also offers interesting insights into how perception can be altered in increments.

Moreover, the kind of communication strategies followed by a brand varies across the life cycle of the brand ( which may be different from the life cycle of a product - in fact, a successful brand outgrows the lifecycle of the product which it started off with). I could start off again on this, but this blog is getting too long already. So, maybe I will keep this for a later post.

Blogging off
Sitan

Birthday Celebrations

Some photos of my birthday, which was on July 13 are attached...this post is going to be on the tradition of birthday celebrations at IIMA. It is one of the most memorable activities for an individual on campus. Traditions are mostly common across dorms, but each dorm has its own unique variation of the birthday tradition.


The common aspects to most of the birthdays are:
1 Birthday bumps
2 Blowing candles on the birthday cake
3 Having a "guest of honour"(from the opposite sex :-)) to smear birthday cake on the face of the birthday boy/girl
4 Shouting "Kat lo, Kat lo" to drive away invitees from other dorms to let the dorm birthday activities continue in secret ;-)
5. Some other activities inside the dorm which would be sacrilege to reveal :D


Our dorm (D 21) banned the concept of birthday bumps last year, after one guy got his posterior kicked black and blue and could not sit comfortably for days on end...
Instead, we have this habit of throwing the birthday boy high into the air three times. The old campus dorms are restrained from doing this because their birthday celebration zones have ceilings :-).
This is followed by the guys lifting the birthday boy bodily, make him spread out a la superman and rush towards the guest of honour...then they take him towards the cake and encourage him to blow the candles from as far off as possible.

Currently, my description is sounding more like an extract from a cookbook recipe, but I really can't find words to describe the feeling of celebrating a birthday here. I mean, how do I describe the feeling when I am thrown into the air? It was as if I had hit orbit and wouldl never see terra firma again :-).
How can I describe the feeling of being wished a happy birthday a hundred times over? Probably satisfies the third level need in Maslow's hierarchy and gives me a positive 'stroke'. It may sound childish, but I like it and that is all that matters :-). Being the centre of attention is something that most of people crave for and this offers ample opportunity for the same...

Enough now... am getting a bit boring.

Btw, My next post is again going to be on information asymmetry, this time in the context of marketing and brand management...

Till then, Bye
Ranga

Tuesday, July 12, 2005

Come to the Point

I have often been accused of sending the entire class (and sometimes the prof ;-)) to sleep with long CPs (for the uninitiated, CP means class participation). It is almost a natural urge in me to contribute in class, having done that all my student life. At that point of time, however, my contribution was not incentivised in terms of marks/grades being awarded for CP. In fact, it was a welcome relief for most of the class and a valuable learning opportunity for me.

But here, things change. The same activity carried out when there are incentives attracts a different response. Something which represents an intrinsic motivation to learn is sometimes construed as an attempt to gain better CP grades. Which is strange, to say the least. It is amazing how 'economic' incentives to an activity change people's perception of those indulging in it.

Anyways, a lesson I have had to learn from my first year here is to make my communication more precise and structured. Defining my context every time I speak may be useful for a layman, but I find that it is mostly redundant when I address such a bright gang as the one found here...

Whether I have fully achieved that objective is for other people to say, but from my side, the key learning I have had is regarding the "punch" I need to pack into my statements if I want an audience...

One more entry coming up soon :-)